Frequently Asked Questions
Everything you need to know about your Indigo Luna experience.
What sustainable materials do you use in your collections?
We prioritize the planet by using eco-friendly fabrics including GOTS certified organic cotton, recycled nylon (ECONYL®), and plant-based dyes for our yoga and swimwear ranges.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within Australia, while international orders can take 10-21 days depending on the destination and customs processing.
What is your return policy for best-selling items?
We offer a 30-day return window for all full-priced items. Products must be in original condition, unworn, and with all tags attached to qualify for a refund or store credit.
How do I find the right size for me?
Each product page features a detailed size guide. Since our fabrics have different compression levels, we recommend checking the specific measurements for leggings versus linen wear.
Are your garments ethically manufactured?
Yes, all Indigo Luna pieces are ethically handmade in small, family-run factories in Bali, Indonesia, where we ensure fair wages and safe working conditions.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and flexible payment options like Afterpay and Klarna for your convenience.